Introduction
This Privacy Policy explains how AI Design Solutions ("we", "our", or "us") collects, uses, and shares your personal information when you visit our website (aidesignsolutions.com), interact with our content, or use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.
Last updated: April 15, 2024
Information We Collect
We collect information about you in various ways depending on how you interact with our website and services:
Personal Information You Provide
- Contact Information: When you contact us through our contact form, subscribe to our newsletter, or request information, we collect your name, email address, phone number, and any other information you provide.
- Account Information: If you create an account, we collect your username, password, and profile information.
- Payment Information: For purchases, we collect billing details, credit card information, and shipping addresses as applicable.
- Communication Content: We keep records of your inquiries, feedback, and other communications with us.
Information Collected Automatically
- Usage Data: We collect information about how you interact with our website, including the pages you visit, time spent on pages, links clicked, and features used.
- Device Information: We collect data about your device, including IP address, browser type, operating system, screen resolution, and device identifiers.
- Location Data: We may collect approximate location data based on your IP address.
- Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect information about your browsing behavior and preferences.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Our Services: To deliver the services you request, process transactions, and maintain your account.
- Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues.
- Communication: To send you updates, newsletters, marketing communications, and information about our products and services.
- Improving Our Website: To analyze usage patterns, diagnose technical problems, conduct research, and enhance user experience.
- Personalization: To customize content, recommendations, and offers based on your preferences and behavior.
- Security and Fraud Prevention: To protect our website, users, and services from unauthorized access, fraud, and other illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We process your information based on one or more of the following legal grounds:
- Your consent
- Performance of a contract with you
- Our legitimate business interests
- Compliance with legal obligations
How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with trusted third parties who provide services on our behalf, such as payment processing, analytics, marketing, and customer support.
- Business Partners: We may share information with partners who offer complementary services or with whom we collaborate on projects.
- Legal Authorities: We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Cookie Policy
Cookies are small text files that are placed on your device when you visit our website. We use cookies and similar technologies for various purposes:
Types of Cookies We Use
- Essential Cookies: These are necessary for the website to function properly and cannot be switched off in our systems.
- Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
- Functionality Cookies: These enable enhanced functionality and personalization, such as remembering your preferences.
- Targeting Cookies: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.
Managing Cookies
You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:
- Delete cookies from your device
- Block cookies by activating the setting on your browser that allows you to refuse some or all cookies
- Set your browser to notify you when you receive a cookie
Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.
You can also opt out of certain third-party cookies through the following services:
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can ask us to restrict the processing of your information in certain cases.
- Data Portability: You can request to receive your personal information in a structured, commonly used format.
- Objection: You can object to our processing of your information based on our legitimate interests.
- Withdraw Consent: If we process your information based on your consent, you can withdraw that consent at any time.
To exercise these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). For more information about these rights, please contact us.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Some of the security measures we use include:
- Encryption of sensitive data
- Secure socket layer (SSL) technology
- Regular security assessments and testing
- Access controls and authentication procedures
- Data minimization practices
International Data Transfers
We may transfer your personal information to countries outside your country of residence, including the United States, where we are based. These countries may have data protection laws that differ from those in your country.
When we transfer personal information internationally, we take steps to ensure that it receives an adequate level of protection, including through:
- Relying on adequacy decisions issued by the European Commission
- Implementing standard contractual clauses approved by relevant authorities
- Obtaining your explicit consent in specific cases
- Implementing appropriate safeguards as required by applicable law
Children's Privacy
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
For significant changes, we may notify you by email or through a notice on our website before the changes become effective.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.
